Talking on the telephone

   

Talking on the telephone

                  Hablando por teléfono


Making contact

Hello / Good morning / Good afternoon 

This is Jason Brown speaking
 
Could I speak to Jane please
 
I'd like to speak to ..... .....

I'm trying to contact ..........

 

Introducing yourself in a work enviroment

Good morning, Mc Donalds  how can I help you?

Hello, the Grand Royal Hotel. Sarah Brown speaking what can I do for you?

Hello, this is John from Manchester college.

Hello, my name’s Peter . I’m calling from Microsoft .

Asking for the caller’s name

Who’s calling, please?

Can I have your name, please?

Saying who you want

Can I have the accounts department? I’d like to speak to … .

Could I speak to Linda, please?

Is David there, please?

I’m calling about the dog you have for sale .

 Responding

I’ll put you through. Hold the line, please.talking on the telephone English lesson

I’m sorry he/ she is not available.

I’m afraid he/ she’s busy at the moment.

I’m afraid he/ she’s away/ not in at the moment/ in a meeting.

Reason for calling

I’m ringing to … . I’d like to … .

I need some information about … .

 Leaving and taking a message

Can I leave a message? Can I take a message?

Would you like to leave a message?

Please tell him/ her … .

Could you ask him/ her to call me? Could you tell him/ her I called?

Asking for repetition

I’m sorry, but I didn’t catch your name/ your number. Sorry, I didn’t hear that.

Could you repeat it, please?

Could you say it again? I’m afraid I didn’t understand. Could you spell that, please?

Could you speak up?

                                  TRADUCCION

Haciendo contacto

Hola / Buenos dias / Buenas tardes


Habla Jason Brown

 

¿Podría hablar con Jane por favor?

 

Me gustaría hablar con ..... .....


Estoy tratando de contactar ..........

 


Presentarte en un ambiente laboral

Buenos días, Mc Donalds, ¿cómo puedo ayudarlo?


Hola, el Grand Royal Hotel. Sarah Brown hablando, ¿qué puedo hacer por ti?


Hola, soy John de la universidad de Manchester.


Hola, mi nombre es Peter. Te llamo desde Microsoft.


Preguntar por el nombre de la persona que llama

¿Quién está llamando? Por favor?


¿Puedo tener tu nombre porfavor?


Diciendo a quien quieres

¿Puedo tener el departamento de cuentas? Me gustaría hablar con … .


¿Podría hablar con Linda, por favor?


¿Está David ahí, por favor?


Te llamo por el perro que tienes a la venta.


 Respondiendo

Te haré pasar. Espera la línea, por favor. Hablando por teléfono Lección de inglés


Lamento que no esté disponible.


Me temo que está ocupado en este momento.


Me temo que él / ella está ausente / no está en este momento / en una reunión.


Razón para llamar


Estoy llamando a ... Me gustaría … .


Necesito información sobre….


 Dejando y tomando un mensaje


¿Puedo dejar un mensaje? ¿Puedo recibir un mensaje?


¿Te gustaría dejar un mensaje?


Por favor dígale….


¿Podrías pedirle que me llame? ¿Podrías decirle que llamé?


Pidiendo repetición


Lo siento, pero no entendí tu nombre / número. Lo siento, no escuché eso.


¿Puedes repetirlo por favor?


¿Podrías decirlo de nuevo? Me temo que no entendí. ¿Podrías deletrear eso por favor?


¿Podrías hablar?


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